The car seat foam headrest detaches, Nuna told me ‘We do have a solution for you in the meantime while waiting! You can hot glue the foam back on the shell, let this dry, then reinforce with strong packing tape. We have safety tested and approved this method for use.’ Noticed pulling on the seat months before but thought it was just the liner, then I realized the entire foam portion was nearly disconnected. I cannot imagine that ‘tape and glue’ per the MULTIPLE emails and calls I’ve had are approved by your governing agency. they refuse to replace carseat