The contact owns a 2020 Ford Ranger. The contact stated while starting the vehicle, the heating system became inoperable. The contact stated that the heater would not function properly. The vehicle was taken to the dealer where it was diagnosed that the HVAC blower motor failed and needed to be replaced. The vehicle was not repaired. The contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 86,000.