For months I noticed the five point harness was loose after driving. I thought it was user error. Nuna finally released a recall of the seat with a way to check if it has failed safety tests. Mine failed and I have now been waiting two weeks just to get a letter that tells me when I can expect a fix. This is so unacceptable and I asked them to overnight or expedite a kit to fix it and they said they arent available yet and I just simply cannot use the seat. I cannot pay $400 more to get a new seat, because Nunas is faulty and they are not taking the potentially deadly issue seriously.