The contact owns a 2024 Volkswagen Taos. The contact stated that while attempting to drive from a complete stop and depressing the accelerator pedal, the vehicle failed to respond. The contact stated that there was a message regarding the engine and another unknown message displayed. The contact stated that bystanders assisted in pushing the vehicle out of traffic. The vehicle was towed to the Inn, where the contact was staying. The contact was able to drive the vehicle the following day; however, the failure recurred while attempting to drive from a complete stop at a red light on an interstate. The vehicle was pushed into a parking lot with assistance. The vehicle was towed to the dealer, where it was diagnosed that the fuel rail system pressure was significantly low. The dealer replaced the fuel pump and the gasket. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 5,479.