COMPLAINT
Model:
Brand:
Maker:
Volkswagen Group
Model year:
2020
Component:
BACK OVER PREVENTION
Complaint’s year:
2025
Incident date:
Description:
The MMI screen ( infotainment system on dash) frequently turns off while driving. The system requires several minutes to reboot each time. During the reboot process, the backup camera and safety sensors do not work. Additionally, many other features do not work during the reboot Apple Car Play, Phone, Navigation, Radio and Garage Door Opener. The issue started in February 2025 and has persisted during each use of the car thereafter. The reboot will typically occur every few minutes while the car is on.
VIN:
WAUENAF42LN