COMPLAINT
Model:
Brand:
Maker:
Volkswagen Group
Model year:
2020
Component:
ELECTRICAL SYSTEM
Complaint’s year:
2025
Incident date:
Description:
My 2020 S5 started randomly rebooting the MMI computer that controls all vehicle safety control features. The dealer claimed it was a software glitch caused by an update. They provided a software patch as a solution, but it continues to fail. The dealer says it’s on Audi and there’s nothing they can do, as the update/fix is corrupt. Audi is not being responsive, and this is an issue impacting many Audi vehicles.
VIN:
WAUR4AF52LA