COMPLAINT
Model:
Brand:
Maker:
Volkswagen Group
Model year:
2020
Component:
ENGINE
Complaint’s year:
2025
Incident date:
Description:
The vehicle is a 2020 model with less than 55k miles and experienced coolant leaks. Specifically, the water pump was faulty and leaked causing coolant liquid to leak in additional lines and gaskets. The repairs resulted into costs upwards of $5k. When I first brought into dealer, the service rep mentioned that the fluctuating coolant lines wouldnat be an issue but I further pressed them on doing a pressure test to which the issue was discovered. This is a huge safety problem if my engine was to overheat or face and other issues on the leak. Iave never heard of a water pump going bad so quickly.
VIN:
WA1EVAF15LD