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In general the braking system on this vehicle is poor. The van does not seem to want to stop unless you apply a lot of pressure on the brake pedal. I have taken the vehicle to the dealership who explained to me that the braking operation is normal. I replied aœso the poor brake design was intentionala. The dealer said the braking system takes a little while to get used to. I have contacted Toyota corporate 5 times to express my concern about the brakes. The customer service representatives say that they will pass my concerns along. I personally own 6 vehicles. The brakes on this Toyota are by far the worst. It is not even close. I do not feel like this vehicle is safe. This is a minivan that is used to move families around. I do not feel safe in this vehicle and most importantly I am worried every time my wife drives this vehicle that someone will slam on the brakes in front of her the van will not stop in time. Toyota is the worldas largest auto maker, they can and should produce a better braking system than what is available with this van. This is unacceptable with braking technology available at this time in automotive history. Their lack of response to my concerns in also disappointing. Thank you for hearing my concerns.