COMPLAINT
Model:
Brand:
Maker:
Tesla
Model year:
2025
Component:
VISIBILITY/WIPER
Complaint’s year:
2025
Incident date:
Description:
I own a 2025 Tesla Model X. A large crack appeared in the windshield spontaneously, without any impact or road debris. It has since worsened audibly while driving. Tesla is classifying this as an accident without identifying an impact point, and they have refused to cover towing or acknowledge a potential manufacturing defect. I do not feel safe driving the vehicle in this condition and believe this may be a structural glass failure. Escalation to Tesla Executive Support is ongoing. Safety concern unresolved.
VIN:
7SAXCBE52SF