COMPLAINT
Model:
Brand:
Maker:
Tesla
Model year:
2024
Component:
BODY
Complaint’s year:
2025
Incident date:
Description:
The contact owns a 2024 Tesla Cybertruck. The contact received notification of NHTSA Campaign Number: 25V170000 (Structure); however, the part to do the recall repair was unavailable. The dealer was contacted and made aware of the issue; however, the contact was informed that the recall information was not available on the Tesla App. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
VIN:
7G2CEHED0RA