NHTSA Safety Complaint a“ Recall 25V170 (Tesla Cybertruck 2024) Vehicle Details: a¢Make/Model/Year: Tesla Cybertruck 2024 a¢VIN: [XXX] a¢Recall Number: 25V170 a¢Recall Notification Date: March 18, 2025 Issue Summary: I am filing this complaint due to Teslaas failure to provide a timely remedy for an open safety recall (NHTSA Recall Number 25V170) affecting my 2024 Cybertruck. I was notified of the recall on March 18, 2025, and I have since attempted to schedule service appointments to address the issue. Service Attempts: I scheduled appointments with Tesla on the following dates: a¢April 4, 2025 a¢April 29, 2025 a¢May 7, 2025 Each appointment was canceled by Tesla, citing that the recall remedy was not yet available. When I inquired further, Tesla customer service was unable to provide a timeline for when a remedy would become available. Impact: I am currently out of the country for work until mid-August and have been listing my Cybertruck on the Turo car-sharing platform to cover its monthly payments. Due to this recall and Teslaas inability to resolve it, Turo has unlisted the vehicle, citing the recall as a safety hazard. As a result, the vehicle is now sitting idle, generating no income, while I continue to make monthly payments on it. This has caused financial hardship due to the loss of expected income. Conclusion: It has now been over seven weeks since the recall was issued, and no remedy has been offered. I believe this delay is unreasonable and request that NHTSA investigate Teslaas handling of Recall 25V170 and require the manufacturer to provide a timely remedy. Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)