The contact owns a 2019 Ford Edge. The contact stated that while the vehicle was parked, upon reentering the vehicle, the seat belt remained locked. The contact was unable to release the seat belt. The vehicle was not diagnosed by a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 99,563.