COMPLAINT
Model:
Brand:
Model year:
2017
Component:
POWER TRAIN
Complaint’s year:
2025
Incident date:
Description:
My Ford Escape has had coolant leak into engine block, causing damage to cylinders and cylinder misfires, detailed in this service bulletin: [XXX] . The car has been checked by my mechanic, who confirms the problem. Dealership acknowledges that this problem is real and has had many customers who have had to replace motors because of it but says there has been no recall or extended warranty in respect to this design flaw and declines to resolve the problem at Ford’s cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
VIN:
1FMCU0JD0HU