I own two Nuna RAVA convertible car seats that fall under recall 24C002 due to a defect in the harness adjuster mechanism, which may cause contamination and compromise the proper securing of the child. While Nuna acknowledges this defect, they are only offering a cleaning kit and new seat pad as a remedy, placing the burden on parents to disassemble, clean, and restore a critical safety component themselves. I believe this is an unacceptable resolution, as it exposes families to risk if the repair is not done perfectly, and it assumes a level of technical confidence and trust in the product that no longer exists. Nuna has refused to offer replacements, despite multiple requests. The car seats are available for inspection. The issue puts children’s safety at risk, and the manufacturers resolution is inadequate.