The contact owns a 2012 Ford F-150. The contact stated while driving 10-60 MPH, the vehicle sporadically downshifted and upshifted. The contact stated that the vehicle occasionally worked as designed. The wrench symbol was displayed. The contact stated that the failure was like NHTSA Campaign Number: 16V248000 (Power Train). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined the failure was due to the PCM, which had produced unknown codes. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 80,000.