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My car seat is part of the recall Nuna has issued. They have failed to inform me of the recall, I had to learn through a third party about it. I have spoken to Nuna multiple times that I do not feel comfortable or secure in using a seat that has been recalled with just a remedy kit of cleaning brush and a new seat cover. I have informed Nuna that the straps have become lose without touching the loosening mechanism twice, and just because I wasn’t able to take a video of it, they are dismissing my concerns. I have asked for a replacement of the seat, and offered to send the recalled seat back and they are ignoring my concerns. There are reports of people informing Nuna of the malfunctioning seats back in 2023, after which Nuna put out redesigned Ravas, and then over a YEAR later, they finally issued a recall and are now refusing to provide a replacement.

