I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability, I am increasingly concerned about the unresolved safety issues that were supposed to be addressed with this software update. Yesterday I was able to address the water pump recall however the list service cost $340 opposed to the listed $175. This is a mandatory recall and I had no choice but to pay for the replacement of the water pump. Please help. This vehicle has become an incredibly unsafe and a financial burden. Mandatory recall service should be free to the vehicle owner. I feel American Leasing is fleecing vehicle owners. They were given the responsibility to Shepard the recall process and they are failing to do their job by paying full reimbursement $340. Thank you for watching out for us.