This complaint is about the failure of Nuna to respond to a failed harness test in OVER FOUR WEEKS. I received the recall notice for the Nuna Rava carseat and my model FAILED the harness test, indicating I needed to immediately STOP using the seat. I have contacted Nuna Baby Essentials, Inc. multiple times. They instructed me to immediately stop using the seat, however, they will provide no remediation to buy a replacement seat nor can they even provide a timeline for the remedy kit. To safely and legally transport my child, I had to purchase a new seat. It is unacceptable to leave customers without safe options for almost a month and to tell them they continue to have no updates on expected shipping dates.