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24V865000 (Roll away OTA) 24V865000 (Regen Braking OTA) 24V499000 (Water pump) 24V466000 (Door Handles) 24V405000 (Warning Lights) 24V404000 (MCU/VCU Loss of Power) Hi, I would like to log a complaint about the recall process related to the above. Back in June2024 my vehicle was bricked, supposedly by a failed OTA 2.1 update. The PKC ended up needing replaced. By the time I received my car in OCT2024, I was told it had been updated to 2.2 from 2.0 and that there had been checks performed for some recalls. Other expenses related to this adventure include buying a new car, rental car, extra key fob (that ended up not being the problem) and a 200 mile tow. This facility is not a recommended service provider now, and I would not go back personally. Oh course shortly after getting my car back, a technician was coming through our area to help a bricked owner. I figured I would just have a bit or preventative work done, and help the other owners split the costs. Well, upon inspection by the technician the car was not updated to 2.2 at all, only the ECUs visible to me or apps had been updated. My car was still mostly on 2.0 software modules. I ended up paying for the 2.2 update by the experienced technician. As the reimbursement rates for the recalls have just been released, and I have seen the costs of splitting travel AND towing/service center charges, I know that none of the rates will cover any of the services that remain for my vehicle. They will not even cover the travel, let alone the work, even when splitting w/ others. The 2.2 OTA updates are supposed to be free of charge, but require the car to be left untouched for 2 days, have a horrible success rates, have bricked vehicles every single week, and limited information on the process and answer to questions from anyone. Since my car was already bricked once from an OTA, and the risk of needing a tech anyway, I felt I had no choice but to take advantage of the techs experience and get the OTA in person at cost.










