COMPLAINT
Model:
Brand:
Maker:
Honda
Model year:
2024
Component:
UNKNOWN OR OTHER
Complaint’s year:
2025
Incident date:
Description:
The vehicle comes with an HondaLink app that allows control of many features and is needed to claim the valuable charging credits (EVGo) that come with the vehicle. It has been more than a month since we bought the vehicle and the HondaLink app has never worked. I have been on the phone with Honda many times with no fix. They have sent me email links to patch the issue, but none of the links have worked. This is a defective app.
VIN:
3GPKHVRJ3RS