The contact owns a 2015 Kia Optima. The contact stated that while attempting to activate the defroster, the defroster failed to active to defrost the windshield. The contact stated that on a separate occasion, the heated steering wheel failed to operate as needed. The contact also stated that the front drivers side and front passengers side heated seats were inoperable. There was no warning light illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 127,000.