The contact owns a 2019 Ford F-350. The contact stated while driving or while the vehicle was parked, the doors would freeze in cold weather and failed to latch securely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 19N06 (Door Latch Freezing Concerns). The failure mileage was 91,620.