COMPLAINT
Model:
Brand:
Maker:
Ford Motor
Model year:
2016
Component:
STRUCTURE
Complaint’s year:
2025
Incident date:
Description:
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
VIN:
1FM5K7D88GG