COMPLAINT
Model:
Brand:
Maker:
Honda
Model year:
2017
Component:
FUEL/PROPULSION SYSTEM
Mileage:
88'000 km
Complaint’s year:
2025
Incident date:
Description:
The contact owns a 2017 Honda Civic. The contact stated that a gasoline smell was detected in and around the vehicle. No warning lights were illuminated. The vehicle was driven to the closest independent repair shop and diagnosed with a fuel pump crack/failure. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) but the VIN was not included. The local dealership was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 88,000.
VIN:
19XFC2F75HE