COMPLAINT
Model:
Brand:
Maker:
Honda
Model year:
2019
Component:
ELECTRICAL SYSTEM
Complaint’s year:
2025
Incident date:
Description:
My Honda Pilot has a previous recall for the infotainment system. Recall # 20V439000 or Honda recall # T89. I purchased this vehicle used in June 2024 with the knowledge this recall had been repaired. After driving the vehicle for a short time, the infotainment system started having an issue again. We have taken the vehicle to the dealership 3 more times to get this corrected, but it is still an ongoing issue. This infotainment system recall impacts instrument panel control module software which makes this a safety issue. I am submitting this form to create a formal complaint for lack of repair after multiple attempts on a recall.
VIN:
5FNYF6H98KB